Cancellation Policy

Thank you for choosing Copacopa Lodge and Conference Center. To ensure transparency and a smooth booking process, please review our cancellation policy below:

Booking Confirmation

• A tax invoice will be sent to you along with our banking details upon inquiry or provisional reservation.

• Your booking is only confirmed once we receive a 50% non-refundable deposit.

• Please use your initials and surname as the payment reference and send the proof of payment to:
  📧 info@copacopa.co.za

Payment Terms

• The remaining balance must be paid before or on check-in.

• Failure to pay the deposit within the given timeframe may result in the automatic cancellation of your reservation.

Cancellation Terms

• The 50% deposit is non-refundable, regardless of the reason for cancellation.

• Cancellations made within 7 days of check-in will be charged 100% of the booking amount.

• No-shows or early departures are non-refundable.

We recommend that guests take out travel insurance to cover unexpected changes in travel plans.

If you have any questions regarding your booking or payment, please don’t hesitate to contact us at info@copacopa.co.za or call +27 73 157 3477